Terms and Conditions
TERMS AND CONDITIONS
Effective Date: May 11, 2025
1. General Information
This website ("Site") is operated by Caranahealth for the purpose of offering online medical consultations exclusively through Zoom video calls. By accessing or using this Site, you agree to be bound by the following Terms and Conditions.
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2. Use of the Service
Access to and use of the service is limited to individuals who are at least 18 years old. By using this Site, you represent and warrant that you are of legal age to enter into a binding agreement and that all information provided is accurate and truthful.
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3. Nature of the Service
The consultations offered are general medical consultations. They are not intended to replace emergency medical care. In case of a medical emergency, you must contact 911 or go to the nearest emergency facility immediately.
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4. User Responsibilities
Users are responsible for having a working internet connection and up-to-date Zoom software in order to participate in consultations. Users also agree to attend scheduled appointments on time.
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5. Cancellations and Refunds
Cancellations must be made at least 24 hours in advance to receive a full refund. No refunds will be issued for missed appointments or late cancellations.
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6. Intellectual Property
All content on this Site (including text, images, and design) is the property of Caranahealth and is protected under applicable intellectual property laws.
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7. Changes to the Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page and will take effect immediately upon posting.
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8. Jurisdiction
These terms shall be governed by the laws of the State of Florida, United States.
Contact:
info@caranahealth.com
Phone: 786-971-7272
Privacy Policy
PRIVACY POLICY
Effective Date: May 11, 2025
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1. Data Controller
This website is operated by Caranahealth.
Email: info@caranahealth.com
Phone: 786-971-7272
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2. Data We Collect
We do not collect or store personal data directly through this website. All health-related or personal information is voluntarily provided by users during video consultations conducted via Zoom.
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3. Purpose of Data Use
Information shared during video consultations is used solely for medical purposes related to the requested consultation. Sessions are not recorded, and no personal data is stored outside of the video session.
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4. Third-Party Services
We use the Zoom platform to conduct video consultations. Please review Zoom's privacy policy here: https://zoom.us/privacy
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5. Data Protection
While no personal information is stored through this website, we take reasonable measures to maintain the confidentiality and security of our video consultations.
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6. User Rights
You may contact us directly by email to request information about your medical consultation. We do not maintain long-term medical records through this website.
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7. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page.
Contact:
info@caranahealth.com
Phone: 786-971-7272